Hi,
We have this printed for several years. SMTP settings was good, and everything worked fine.
But since september, 05, 2018, it's impossible for us to scan by mail. We get 016-507 error.
We used private smtp (not GAFA ;-) )
So I try :
- to change smtp server (I tried with office365) => KO
- to change smtp server with no authentication => KO
- to update firmware to 201604180657 => KO
It's quite difficult to follow what's happen, because I don't have access to logs ..
Could you help me please ?
Regards
Eric