The other 2 replies are not going to help you. I finally fixed mine by going into tray settings by hitting the middle settings button to the right of the arrows, hit down a couple of times to "tray settings" , hit "tray 1" making sure the paper it says matches the paper in your tray. Mine said somthing els and I changed it to "letter". Then I turned off the "display pop up" setting. After that my printer went back to perfect working order. Hope this helps someone! !
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