Thank you vlotta for using the Customer Support Forum.
This response is to help answer your questions regarding the design of the device and the 'Scan to email' and 'Scan to folder' processes and contributed from our Escalated Support Specialist:
After investigation I am writing to inform you that the device is behaving as per design. When a Jam occurs in the Document Feeder when scanning, ALL originals will need to be loaded back into the document feeder (as the message dictates) and scanned through again.
You will notice in both possible messages that appear on the machine “Re-sort and reload ALL the originals” and/or “Re-order and reload ALL the originals” are displayed.
When you resume the scan, the machine knows how many pages were scanned already, if you scan LESS than that amount that was already scanned, the message to re-order or re-scan will continue to re-appear, because it is waiting for the correct amount to be scanned in again.
We hope this helps you.