Hello
Thank you for your reply. I have already checked each of these points. As the email send test works, and our SMTP server is declared by name, DNS is OK. As far as the email sender is concerned, we use an internal SMTP server which does not require any identification and allows to put the e-mail address that we want as sender, and here too, since the test of sending of mail works, it's verified. For the Time and Date, we use an NTP server. Only the firmware does not respect your advice. I do not have the version in mind, I will tell you later after having recovered. But what disturbs me is that the copier can send an email because the test works, but not the function Scan to mail ??? How is it possible ? Are there any logs in the copier that would allow me to find out where it's stuck?