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Re: WorkCentre 5655 GMT offset wrong in SMTP header

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Cheryl,

 

Thank you for the response.  I am not having any trouble setting the GMT offset on the device.  The problem is that once it is set, it is not being passed properly to the SMTP header information to provide the correct offset for the time origin of the message body.  As such, when we scan to e-mail the workcentre is using time adjusted for -6 GMT but then passing it to the SMTP header as a 0 offset from GMT making it appear that the message was created six hours earlier than it actually is.  The mail server then sees the 0 offset and applies an additional -6 offset (mail server is located in central US) thereby thowing the creation time in the message body off by 12 hours from actual GMT.  The PDF file of the scanned documents show the correct local creation time based off of the proper GMT offset.


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