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Re: Scan error 016-767

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16-767 means an invalid sending address (the one you are sending from, not that you are sending to)

The fact you are not using SMTP.office365.com:587 with StartTLS and instead using a relay and also not using authentication means one of 2 things is happening on this printer:

1. You have 2 emails as the from address

2. You have not set this device up on the relay server yet/properly

 

So for option 1, confirm you have it as Scan_Xerox@xxxxxx here too

2.JPG

 

For option 2 you need to do everything on the relay via option 3 of this link


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