Quantcast
Channel: All Copying, Faxing, Scanning posts
Viewing all articles
Browse latest Browse all 11218

Fax Forward notification 5745

$
0
0

I have a custom solution in my office where I've installed Safecom (for badge access) and Autostore for filing the documents to a netapp filer. 

 

The solution works great on our other xerox scanners (WC7530).  It's fast and works every time.   The same workflow on the WC5745 fails randomly with vague errors, (transfer failed).  There is no consistency to the failures.  Resetting the device seems to clear the issues, until it recurs.  The loading of the autostore software is slow, and the scans themselves operate at a much slower pace as well.

 

The WC5745s are running 061.132.222.35200, with the net controller 061.132.35200LL

 

The WC7350 runs 061.121.222.32600  and it's snappy and works every time.

 

I have pulled some logs, of course I don't have your pkey so I can't try to fix this myself.   At this point I feel the 5745 is a toxic model as it is the only device I have issues with.

 

 


Viewing all articles
Browse latest Browse all 11218

Trending Articles