VersaLink B7025
Software Version 58.21.61
Serial number 5DA087642
Customer The Daniels Group.
Using Fax primarily for Incoming faxes from automated system that alerts "The Daniels Group" to respond to the alert..
Background..:
Ingles Markets have Freezer Sections that are monitored by an automated system. which has a fax modem embeded in it that sends a fax to the fax number listed in the Versalink B7025 Fax line at the Daniels Group is managed by Telco and is an analog POTS..Earthlink. circuit owned by AT&T.
The Freezer Alarm monitores at the over 200 Ingles Grocery stores are setup and Managed by Hussman a Commercial HVAC company which specializes in Refrigeration units.
So the Freezer sets off the alarm which generates a fax from the Ingles location which arrives at "The Danies Group" location and no matter what setting we try in all the settings for fax it prints out landscape. The fax size is not defined as 8.5x11...when its being sent. so for some reason it always prints landscape.
We have tried these settings, rotate 90 degrees.
Force to Tray 1.
Put paper in the Tray landscape to see if that would print different. and many other settings.
Whats unusual is that if they do Fax forward to an email it comes in portrait as a pdf..
I have attached a copy of the PDF as it come in as a Fax forwared. adn one that comes in landscape.