I am having an issue with the GMT offset not being applied properly to the SMTP header in scan to e-mail messages. Our location is at -6 GMT and that is set in the NTP settings on the WorkCentre. Turning off the GMT offset causes the time in the WorkCentre to be off by 6 hours. Any scan to e-mail message generate with a +0000 offset in the SMTP header. While the PDF file that it generates from the scan has the correct creation time, the message body shows as a -12 GMT. Below is a sample of the message header (company data/address changed):
Received: from mailrelay1.cmpy.com (192.68.4.129) by mainmail.cmpy.com
(192.168.15.54) with Microsoft SMTP Server id 8.3.327.1; Mon, 24 Feb 2014
12:04:23 -0600
Received: from Xerox5655.cmpy.com (unknown [192.168.28.20]) by mailrelay1.cmpy.com
with smtp id 14a9_8064_04b12052_92ad_4467_9d4b_22746689a987; Mon, 24 Feb
2014 12:04:22 -0600
MIME-Version: 1.0
Date: Mon, 24 Feb 2014 12:06:00 +0000
To: "Me "<Me@cmpy.com>
From: <Me@cmpy.com>
CC:
Reply-To: Me@cmpy.com
X-Mailer: Xerox Mailer /4.03
Subject: Scan from a Xerox WorkCentre
Message-ID: <CVbTWKvKsfHtnHMZ52qsS5Eoo.1393265160.1@Xerox5655.cmpy.com>
x-xerox-mail-id: CVbTWKvKsfHtnHMZ52qsS5Eoo
Content-Type: multipart/mixed; boundary="Xerox3602232360"
That message show a creation time of 0606 local in the message body, despite the fact it was created at 1206 local (1806 GMT).
Here is the current firmware on the device:
| System Software Version: | 025.054.040.00050 |
| Net Controller Software Version: | 060.069.19103 |
| UI Software Version: | 025.061.00011 |
| IOT Software Version: | 092.008.000 |
| CCM Software Version: | 025.055.00009 |
| Document Feeder Software Version: | 025.018.000 |
| Paper Feeder Software Version: | 000.040.000 |
| High Capacity Trays Software Version: | 000.010.009 |
| Finisher Software Version: | 003.051.000 |
| Fax Software Version: | |
| Scanner Software Version: | 017.005.000 |
Any suggestions would be welcomed