Hi folks,
I'm in a bit of a pickle here. In the company i work for, we have a few FujiXerox MFP of different versions in each department. One particular issue that kept creeping up is scanning to PC failure.
The error code: 027-516: Server Connection error in SMB
Action taken:
1. I've created a folder called "scan" on the root of the drive ( C:\scan)
2. I created an account called "xerox" with full access rights to that PC
3. I force SMB using powershell.
(Set-ItemProperty -Path "HKLM:\SYSTEM\CurrentControlSet\Services\LanmanServer\Parameters" SMB1 -Type DWORD -Value 1 –Force)
Behavior post action taken:
1. The users were able to scan to PC throughout the first week after the steps taken above. Then the week after that it doesn't work again. The worse part, is that it hasn't come back since.
A little backstory, the particular floor with that issue is congested and due to HW limitation (switches) , there are times where we had to reboot the switch to get some of the traffic moving.
I'm have an inkling feeling that the root of the issue could be network congestion. I'm not sure. my network skill level is novice i would say.
Therefore, i acquire your help to assist me in finding a solution. The users are complaining and my boss made me make this my first priority.
Cheers