Brief update: We cannot afford to procure a new server at this time. We have filed a grant for funding but that will be months down the road. In addition to the scanning problem in my initial post, we are now experiencing near continuous errors when printing and copying. Every few pages churned out by the machine, it gives us a paper jam error; but there's never any paper jams. We have to open the trays and access points and close them again. Then it prints two more pages. Then it throws an error. Repeat ad nausem. We also applied for funding to buy a new office Printer/Scanner/Copier. It may not be a Xerox. But until then, we suffer and our resentment grows. The team is already planning an Office-Space-like comeuppance for our Xerox.
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