Joe:
How close is the nearest Staples?
I appreaciate you trying. One of the store managers witnessed it. They need to go throgh channels too.n Scannning to PDF is not the norm. It's so un-norm that they don't know how to do it behind the counter. Previewing correctly and printing wrong is totally weird. I received a file from someone that also printed in the wrong orientation, but previewed correctly. I belive, if you don't do OCR, it works fine. I was able to scan/OCR at home at one time. I did do it myself at a Fedex location.