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Altalink C8035 - fax - can receive but not send - confirmation page

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New 8035 installed at our district office.  Incoming faxes are received and printed.  However, when sending a fax, the display show processing, then dialing.  Shortly after, the job is then paused.  I'm trying to send to another 8035 at a school connected to a standard POTS line.  The district office copier is connected to an ATA.  

 

If I try to send a fax to my cell phone, I get to fax tones.  I've logged into the device as admin to try to adjust the dialing volume as per Joe053204-xrx:

 

     *     First test for faxes is to listen to them, so go to the device, log in as admin and go to:

           Device > Tools > App Settings > Fax App > Fax Volume

 

     *     Turn up the volume for outgoing and send the fax, come back with the results of what you hear on a one page fax verses the 32 pager.

 

 

However, the Fax App is not listed under App Settings.  Where can I enabled this feature?

 

Also, are there any settings for the fax confirmation page - enable/disable, etc.?  I only see send/receive, forwarding, address book in the web interface.

 

Thanks in advance.

 


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