I'm trying to fix an issue where the Bypass tray (Tray 5), doesn't correctly identify the paper inserted. If I load a ream of 8.5 x 11 card stock and attempt to make a copy from the Control Panel, the panel identifies the paper as an odd size - something like 8.9 x 10.3. And I can't manually adjust the paper dimensions up or down enough at the screen. The allowable adjustment limits were set pretty high in Admin mode for Tray 5, but don't remember the exact values. If I keep moving the guides and get them to read 8.5 x 11 on the Control panel, the actual guides are farther apart than 8.5". Anyone have any ideas on a fix? Thanks in advance.
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