Hi,
I have 2 scan templetes administration.xst and administration\.xst got stuck and I can not delete them. I want to clear these 2 templates and create new ones.
I read online some posts saying I need to apply firmware to the printer. Will applying new firmware delete all my settings/configuration? Also on the printer I don't see the option "Erase customer data" anywhere under the Device settings\General...
Please help.