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Workcentre 3325 and twain drivers

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Hi All

I have just purchased the MFP in subject.  It is connected via network to my office lan.

printing and faxing is working fine.

The issue is with the scannning.

I have installed the Twain/WIA drivers downloaded from the support site, but it seems that nothing has been done.  The scanner is not listed in the windows device list and when I open the "xerox scan assistant" software, the "scan" button is disabled.

The "xerox scan assistant" software successfully discover the 3325 in the network, pinging the printer's IP is successfull, however it seems that the TWAIN driver is not loaded or is not properly installed, and the scan button remains disabled.

I have tried also by disabling the windows firewall, but no luck.

Please note that if I connect the printer via USB, it works perfectly, the "xerox scan assistant" software finds it and allow scanning.

So this seems really an odd problem of the twain driver working via network.  Reading the manuals (admin guide and user guide), it seems that it is possible to perform network scanning via twain, and personally this was one of the reasons for which I decided to purchase this MFP.

Do you have any hint/suggestion?

 

my PC is Windows7 32 bit enterprise edition. 

 

thanks in advance

Regards

 

 


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