Hoping someone can shed a little light here: We have a WorkCentre 7845 and it works well, but recently the Autodetect Color option in the Copy function has been copying some color documents in black and white. I've tried rebooting the device and cleaning the scanner bed, but I still seem to get the same result. The Color option in the Copy function prints the documents fine. The documents in question don't have a lot of color, like a line or a box. The rest of the documents are black text or the white of the sheet. My question: Is this the normal function of the Autodetect option, or is there something I can look into to see if we can get the functionality back?
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