Thank you for your response!! The credentials are already stored in the templates - the issue really is that the scan fails unless the user mode is logged on to an account -- any account -- local to the WorkCentre before it will stop failing to successfully scan to the destination. I am trying to find out why simply changing the credentials used for the destination suddenly requires logging onto the control panel physically before it works without error whereas before it did not matter the user mode. Any idea?
Thanks again!