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Re: Must wait 5 minutes to scan 2nd document

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Sounds like a spam filter, which isn't unheard of since literally everything but the file size is identical on every scan.

 

Same:

From address

To Address

Subject line

Message header

Message Footer

Email Body

Attachment format

Attachment name

 

Easiest test would be to simply change the attachment name at the device and see if it changes the outcome, if it does, call the SMTP server admin and have them whitelist the device.


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