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Can't Enable Scanning - Xerox WorkCenter 7775

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I think a client may have reset his 7775 copier and now there is no way to enable scanning from the machine.  When I log in as an admin through Centerware, there is no Scan tab on the page and there are no services listed. I previously had the copier set up to scan to an SMB folder on a PC along with scan templates. What did I miss here, is the scan software gone or can it be reinstalled?  Thanks in advance if you can help, but please don't reply with a "contact Xerox support".


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