I have the same problem trying to use this scanner on Windows 10 Pro. I have tried numerous times installing the latest drivers and One Touch program, and One Touch crashes every time I right-click on an option. I also cannot get Paper Port to recognize the scanner. I very carefully followed the removal and reinstallation instructions for both the driver and One Touch, with no luck. I am about to throw this scanner out the window and move to a Brother or Snap Scan if I cannot get this to work soon.
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