I have a DocuMate 152 that is no longer recognized by the computer.
Nothing changed on the computer, but I tried re-installing the drivers anyway, but it didn't make a difference.
The status light is clear (not red or green, not lit up at all) and it is displaying an '8'. I looked up the error code and it said that the paper input tray is not connected properly. Unattached and reatached the input tray, but no change. Cleaned the scanner thourougly but, again, no change.
I've tried connecting it to different USB ports and to different computers and none of them recognize that anything is even connected.
Is this scanner just dead?
Thanks