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WorkCentre 5945 scan to pdf document is shifted

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Hello,

 

When we scan a document as a PDF file - it seems the PDF is some how getting created incorrectly.

When the PDF is sent to the printer that was created with the WC5945 it has letters missing and/or moved randomly over the page. While the rest of the page seems to shift off the left side of the page.  When viewing the PDF in Adobe - it looks fine on the screen.

 

We scanned the same document using another scanner (HP) and when we print that document - it prints just fine.  Also I should mentin when we send the PDF scanned by the Xerox - it shows the size to be over 9MB when the file is only 116k.

 

Are there any known settings we could look at when the PDF is actually created when scanned in?

 

Thanks - please let me know if I am unclear.

 


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