Possibly you could set the IP address manually.
Assigning the IP Address Automatically
NOTE: If authentication is enabled, users may be required to enter a passcode to access printer features. If prompted, enter the passcode using the keypad and select OK.
- Press the [Machine Status] button on the Control Panel.
- Select [Tools] on the Touch Screen.
- Select [Admin Settings] > [Network].
- Select [Ethernet] > [TCP/IP] > [Get IP Address].
- To configure the printer to get an IP address from the server automatically or set its own IP address, select an option:
- DHCP/AutoIP: You can set a random IP address range of 169.254.1.0 to 169.254.254.255 that is not currently in use on the network. The network mask is set as 255.255.0.0.
NOTE: For best results in most networks, select DHCP/AutoIP. - BOOTP: You can obtain an IP address from a BOOTP server that does not respond to DHCP requests.
- RARP: You can obtain an IPv4 address from an administrative host server.
- Panel: You can set the IP address manually from the printer Control Panel.
- DHCP/AutoIP: You can set a random IP address range of 169.254.1.0 to 169.254.254.255 that is not currently in use on the network. The network mask is set as 255.255.0.0.
- Select [OK].
And the not connecting just sounds like the wrong encryption type is chosen so it is failing, which would of course mean it gets no IP address.
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