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Xerox WorkCentre 7855 - Hide Default template in the template list not functioning.

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Firmware : System Software WC7855 - 072.040.145.05000

Model :


Hi team,

I am having some issues for Workflow Scanning. After selecting the template "Scan2Home" and after selecting the option checkbox as "Hide Default Template in the Templates list" and by selecting the Template Selection as "Automatically select the top position template" and by clicking the "Apply", still the default template is not hidden.

1) After Update the Template "Scan2Home"
Screenshots

2) After click on Apply.

Screenshot2

 

WC7855 does not automatically select the top position template.
Users need to select the template themselves and, as they are not instructed on this, this regularly fails and user receives error.

 

Have anyone encountered this or know if there are any solutions ?

Thanks.

 


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