Workcentre 6027 scan to PC not working

Hello,

I have a 6027 connected to a PC via USB and when trying to Scan to PC it indicates Processing and eventually times out.  It never actually does a scan.  No other error messages.

I used Express Scan Manager to send the scan to the c:\users\username\documents\scan folder.  The security on the folder gives Everyone full access.

I am running Windows 10

Firmware 01.05.07.30.3836

Nothing in the Error history report.

Job report indicates the scan completed.

Anybody have any suggestions?

Thanks,

Larry