Hello,
I worked on Windows 7 with xerox workcenter 6027
then bought a new computer with windows 10 installed.
installed all the drivers and the faxc and printer works great but the scanner fails on timeout.
I tried reading about it, updating the driver (got the latest one) and nothing . no specific error message just a timout failure.
the printer is connected via USB and ethernet
i can ping the printer : Reply from 192.168.14.121: bytes=32 time<1ms TTL=64
Please help me fast i work with it on a daily basis and there is no IT or anyone here that can help.
i have tried anything i could think of or found in the web
(BTW when both computers were conneted- i was still able to scan to the old computer, but after turnnig it off i cant scan anything)
Thank you very much
Yahalom CPA