Hi Quantumzepplin,
Thank you for using the Support Forum. please make sure you are using the USB port on the front of the machine to the left of the paper tray. Also make sure you have the USB port enabled.
To Enable or Disable USB Port via Control Panel
- On the printer Control Panel, press the Machine Status button.
- Select [Tools] tab
- Select [Admin Settings]
Note: If prompted, Enter 4 digit PIN and select [OK]
- Select [USB settings]
- Select [Port Status] and Select [Enable] or [Disable]
- Select [OK]
- Press the Services Home button.
If this does not help please consider contacting your local support centre.