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Re: WC 3550 loses "Scan to Network" names

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From an outsiders point of view... (assuming you didnt just buy this machine) If it truly is used for heavy scanning maybe consider a network scanner like the Documate 3920.

 

Is it possible there might be something on your firewall that is terminating the connection? Any tell-tell signs in your event logs? Try going into the port configuration and disabling SNMP comms. I had a situation where a printer would show online then randomly disappear and that was my fix.

 

Hope that helps.


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