Hello neil0garcia.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3215
Alternatively, you can visit our Contact Us page for other support options.
Hello neil0garcia.
If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3215
Alternatively, you can visit our Contact Us page for other support options.