I have a client that has a laptop with a wireless network card, he uses his phone as a hotspot for internet connectivity and has multiple offices. We installed a Xerox WorkCentre 3655 at his one office which has no network, so we went with USB setup. We were able to install the print driver fine from the installation CD but when we go to install the scan driver off the CD or from the Xerox website the first screen pops up and asks you to select the printer. The printer never shows up. If we go to install print driver the same screen pops up but it will show printer in list via USB connection. I have tried adding it through the Scanners & Cameras interface on Windows and still no luck. I also tried Twain scan drivers but they didn't work as they are primarily for networked environments. I could not get the WIA Scan Driver to work either. I guess my question is, why does the WorkCentre 3655 show up when installing the print driver but not the scan driver. Or even better, is it even possible to scan to a PC via USB cable on a WorkCentre 3655.
The workstation that we are working with is a Windows 7 64-bit PC connect via USB cable.
Xerox WorkCentre 3655 is set to Non-Networked Mode
USB Setting on Xerox has been set to Option 2 "Direct Printing Using Driver"
If more information is needed just let me know. Any help is greatly appreciated.