On the Fax activity report from our 5955 I have a few questions that will hopefully help us understand why faxes are showing as received and completed yet nothing was printed. (Note - we have already checked the internal mailbox, job status area, and hard drive memory area.)
When some faxes are being received by the machine it beeps and the activity report reflects the following:
On the faxes in question the entries in the Remote Station Column is empty (no sender's phone number).
Page column is 1/1 - even though the sender was sending 6 pages.
The Line column for these faxes is N/A
The Job Type column is RP which indicates Report according to the legend on the report.
The Results column is CP which indicates Completed according to the legend on the report.
Can someone explain what these indicate and where are the faxes??
Thank you.