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Re: Xerox workCentre 5765

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There should be a fault code listed which would narrow down the problem and therefore the solution.

Blindly speaking. Do the following:

 

1. Reboot

2. Verify it is not listing any consumables as "replace now"

3. Do a Reset: as "admin" go to Machine Status > Tools > Troubleshooting > Software Reset > Reset Both > Confirm

4. Upgrade to the latest firmware


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