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Re: workcentre M24 ERROR 016-767

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OK, I think I've found the problem

 

Even with "Pop before SMTP" auth option checked, the printer doesn't authenticate when sending email. Capturing with wireshark this is the conversation

 

Printer

My server

 

- POP3 

- USER impresora@xxxx.com

- OK Send your password

- PASS mypassinplaintext

- ACK

- QUIT

- HELO SMTP

- 250 Helo

- MAIL FROM: impresora@xxxx.com

- OK

- RCPT TO: paul@xxxx.com

- SMTP 530: SMTP authentication is required

- QUIT

 

No matter what I change on protocol settings the printer still tries to send without authentication


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