We're having issues using the scan to email function. But the network printing works perfectly fine,
When I scan in a document to have it emailed from the Phaser 3535MFP we get an error message stating "Job failed due to DNS server not available".
We've tried multiple different SMTP servers to see if that was the issue, but Gmail, iCloud, and Cox.net all fail with the same error. I've scoured Google & the Xerox support forums, but haven't seen anyone with a similar problem.
Our internet service provider is Cox Communications in Arizona.
System Software Version:
20.103.05.000
TCP/IP Settings:
IP Address
192.168.0.100
Subnet Mask
255.255.255.0
Gateway Address
192.168.1.1
DNS Servers
Preferred: 68.1.16.107
Alternate 1: 68.105.29.12
Alternate 2: 68.105.28.11
Dynamic DNS registration: checked
Self-assigned address: checked
Multicast DNS: checked
Physical connection: ethernet, plugged directly into our Netgear router
Let me know if there is any other information you would need to help, thanks in advance!