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WorkCentre 3325 group email will not work

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Aloha,  I've configured my address book with multiple email groups.   If I attempt to send an email to one of these groups through the walk up UI, I continually receive a 'group not available' message' after selecting my desired group from the address book.  

 

Firmware is current

 

SMTP is configured

from address entered

Individual emails have been created in the address book

Email groups established contain addresses from the address book

 

Is there another step in creating a group listing?   Lists appear in the address book, they are selectable, but I continue to receive an error message when attempting to send. 

 

Any help is appreciated. 

 

 

 


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