Thank you for your responce 
The solution you provided would work in the situations where I was simply opening an attacment and printing it.
In this situation the copier has it's own email.
The copier opens the email and prints it out without any human input (or at least it used to).
I am trying to get it to work automatically. Right now it opens the e-mail and attempts to print it but then says "Held-resources not available"
I did try setting it as a default for the machine to default the print size to 8.5x11 from tray 3 whenever dealing with the outlook email. In the end it is still holding the jobs.
What else should I try?