Hello,
We receive our faxes via email. The email is then sent from outlook to our machine at which point it would normally print out automatically. Recently after restaring the machine due to a lockup, the machine is holding the e-mails with the message "Held - resources not available" when I look at the jobs requirements they show they require odd paper sizes such as 8.5x11.1, 8.5x11.4 and 8.5x11.9... The only way I can get these to print is by opening tray 3, closing it and when the prompt comes up, tell the machine the paper is of the needed size, even though the paper size in reality is only 8.5x11.
Is there a way I can have the machine simply print the e-mail out on a regular sized paper that the machine has?
Thank you