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Red Line through Scanned Document

We just purchased a new Xerox Workcentre 3615, but when we go to scan there is a red line on each document. We have cleaned the scan bed, but the line persists.

 

Is there any information on how to resolve this?

 

Scanned documents are attached below: Image may be NSFW.
Clik here to view.
example1.png
Image may be NSFW.
Clik here to view.
example2.png


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