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Workflow scanning issue on WC 7855 after firmware upgrade

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Hello !

After contacting Xerox support about issues with colors in Excel it was suggested I upgrade the firmware on our WC 7855. So I did.

 

Since then, single pages can be scanned in Workflow scanning, however when we try to send an 18-page document, it fails, stating "Invalid path".

We have 4 templates, the issue occurs on all 4 of them.

The same template are on another 7855 where the firmware WAS NOT upgraded, and the 18-page document is scanned and sent successfully to the shared folder.

 

Any thoughts ?

Thanks,

Marc


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