I had to download the twain driver for my WC. Then in WIndows 7 (didn't work at all in 8.1) I clicked on the start button then typed in Scanners. In the search results I picked View Scanners and Cameras. Then I clicked on Add Scanner and followed the prompts. You need either the IP address or host name of the printer. The computer required a reboot. Then I was able to scan to the PC.
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