WC7845: Version: 071.040.103.04401
I have a WC7845, and had an issue trying to scan to email using one particular email address via LDAP. I choose his address and BCC myself. I get the scan, the other user does not.
I thought I would see if replication might be an issue, so added my other two DC to the pool.
Still not being sent to original user address, but I still get my copy.
Checking further, I thought I would use the "User Mappings" to see if there was an issue there. However, this page NEVER loads.
Then I decided to start from scratch. Removed all three of my DC/LDAP Servers.
Went to add one back, now the page to add an LDAP server NEVER Loads. Page turns white, and stays there. I have rebooted this machine numerous times. So at this pojnt, No One in the comapny can scan to email.
This is NOT good. Have just initiated an "online troubleshooting session" and will see if we can sort this out. I will advise.
Tks
Howard
Edit: Although this Machine is conencted to the Internet, SMart eSolutions is "Fully Configured & Communicating with Xerox" and the last call was 3 min ago, I try an go to Maintenance Assistant and "Start Online Troubleshooting" it fails saying its NOT Communicating.
Monitoring my firewall, there afre no Deny's..period. Address trying to get to is: 13.13.128.25
Oh dear.....what a mess. Please help, NONE my users can scan to email anymore. Its a disaster.
Please help.