Re: Xerox Documate 3220 stops working frequently

Hi josephdavid,
Thank you for using the Xerox forum.

I would suggest that you review the following support sites for a solution.

http://www.xeroxscanners.com/en/us/products/drivers.asp?PN=97-0041-00U
http://www.xeroxscanners.com/en/us/kb.asp?PN=DM3220

If that does not resolve your issue you may consider contacting our specific product support experts at the following http://www.xeroxscanners.com/en/us/contact.asp

If you are outside the USA you should contact the local support center in your area which you can find here:
http://www.xerox.com/about-xerox/contact-us/enus.html