Hi LeroyK,
Thank you for using the Xerox forum.
Image quality issues are the most complicated because they can be caused by the application they were created in, or the device setup options, or a hardware problem. I have looked for common issues on this model and density is not one of them.
I understand it may sound simple but I have seen an amazing difference when the same file is printed on white or colored paper and we know that images will not show the same on White paper versus Colored paper.
Whenever you have image quality issues you will always want to set up the image on White paper.
You may wish to review the following Website details on color printing to understand more about color printing theory.
There following are a few things that could help improve the print density.
This user guide has details on how to make adjustments.
- Print the bulletins on white stock to check if the density is the same?
- Adjust the background which improves the contrast of image to blank areas.
- Ensure that the Paper weight is set correctly because heavier paper requires different printer processing.
- Try high & low resolutions.
- Are you printing color or black text/images? Try to Print using the feature "All Text To Black"
If that does not resolve your issue you may consider contacting our specific product support experts at the following link: Fast Track to the Expert who can check and resolve hardware problems that can cause light image.