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Re: Workcentre 5855 scan to email issue --- not finding names in netwrok address book

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Hi rookie8155,

Thank you for using the Support Forum. Yes in order to clone the machine will need to be on the same version of software.  Please see the steps for cloning for additional information. Please double check your setup of the LDAP using these steps to makes sure you have everything set correctly.  If this information does not help please consider contacting your support centre for further assistance.


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