The 3220 is connected via USB to a Windows 7 64-bit scanning via SMB. I have not been able to decipher a pattern but the user goes to scan and it seems that the software comes up saying it is connecting but next does.
We try unplugging the USB cable, powering the unit on and off, stopping the process in Task Manager. And after that the computer will not communicate with the MFP. It won't print or scan. The only thing that clears it up is rebooting the comptuer.
I did see a post here:
about an known issue with scanning to USB. What can I try to resolve the issue.
Thx.