We have several Workcentre 7855's that will not scan to email addresses with an apostrophe e.g. "o'neill".
Software version 071.040.034.06000 works.
Software version 072.040.104.14800 has the error.
Software version 072.010.124.23405 has the error.
The customer needs the fixes in the later versions of Software so downgrading them to 06000 isn't an option.
Any suggestions?