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WorkCentre 6505DN FTP challenge

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Good morning Xerox,

 

I have a WorkCentre 6505DN with multiple users set up correctly to Scan to FTP yet have 2 that are not working and setup the same on the workstations and the printer.  I am getting a Server Not Found - error 031-576 every time I try to scan to this User FTP - yet same document different user works great.

 

I cannot seem to find the 031-576 error.

 

Help!!!

 

Thank you in advance.


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