Hello,
we have recently purchased a WorkCentre 6605DN with latest firmware installed (201407180658), the printer function works properly but we have issue with the scan to email function.
We set the correct parameters like "from" email address, "SMTP Server", "SMTP Port" and authentication but the function doesn't semms to work.
We checked the logs of our smtp server and the sessions made by the printer are totally unreadable, with unrecognized command and strange characters:
[135C] 11:24:12 Connected, local IP=
[135C] 11:24:12 >>> 220 mail.xxx.com ESMTP IceWarp 10.3.5; Wed, 29 Oct 2014 11:24:12 +0100
[135C] 11:24:12 <<< # #TP#8e##E#L##m####߷vJ#
#,S##1## F # j 8 # k 9 # = 5##,#$#
[135C] 11:24:12 >>> 500 5.5.1 Command unrecognized: "# #TP#8e##E#L##m####߷vJ#
#,S##1## F # j 8 # k 9 # = 5##,#$#"
[135C] 11:24:12 <<< ## # @ 2 # g 3 # < /#### #
[135C] 11:24:12 >>> 500 5.5.1 Command unrecognized: "## # @ 2 # g 3 # < /#### #
[135C] 11:24:12 *** <> <> 0 0 00:00:00 INCOMPLETE-SESSION
[135C] 11:24:12 Disconnected
What is the problem??
Any help wolud be appreciated
LM