you rock, Joe053204. thanks, just the kind of insight I was looking for.
this is probably the reality of the situation, I'm never gonna get in. It's unfortunate, I was trying to be a savvy and scrappy self employed person and wanted an 11x17 scanner on the cheap.
I am dismayed that the only possiblity of calling a Xerox tech to reset the device might be one of the last resorts I have. Even more, when I call for a service appt. only to cough up $300 for a trip charge, and getting no insight ahead of the service call and no garantee the device can be unlocked so to speak by a xerox professional, really leaves this device to be the hulk of scrap metal. You mention the device is out of contract and out of development, its essentially, to Xerox, an archiac POS that you can't make money on anymore thus provide little to no extended support.
In this day an age of extending the life of a machine like this, wouldn't it be prudent to give bottom feeders like me a chance to unlock this device on the secondary market and rack it up for being eco-friendly? with all rhetoric aside, this is shameful.
Why is it so secretive that "specialized software" only by a Xerox tech? C'mon! Give the machine a second life!
I went right for what ports are open and closed with the Advanced Port software tool. All 67 ports on this IP appear shut down, no inlets to the device. The other alternatives with the 80 port and the 443 secure turn up the same result. Next to the crossover cable routinue (of which I may try as a last resort) this will be my last hurrah.
The decision will be to put this Xerox out to pasture, or to just go and find another 11x17 scanner and spend my $300 with someone other than Xerox.
Can you not make available to us geeks the "specialized software" or the ability to override the logic board somehow?